Factory Direct Modification Campaign – Preformed Fuel Hose Replacement

Affected Models:

2012: 350 XCF-W, 350 EXC-F, 500 EXC 
2013: 250 XC-F, 250 XCF-W, 350 XC-F, 350 XCF-W, 450 XC-F, 450 XC-W, 500 XC-W, 350 EXC-F, 500 EXC

Caution!:

Motorcycles that are affected should not be operated until the preformed fuel hose is replaced. 

Restrictions: 

Not all units are affected. KTM has determined certain units by VIN to be concerned under this recall. 

Initial Information: 

» In cooperation with the U.S. Consumer Product Safety Commission, KTM North America, Inc. is conducting a recall of the preformed fuel hose on certain KTM Enduro motorcycles. The hose may leak during use, posing a fire and crash hazard. 

» KTM has determined that a defect which relates to motor vehicle and rider safety exists with selected 2012 and 2013 models pertaining to the preformed fuel hose on such models. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the preformed fuel hose on all affected units. 

» On affected units, during use the preformed fuel hose may develop small holes or cracks in the ends of the preformed fuel hose; this could result in the possibility of the preformed fuel hose to leak fuel and subsequently lead to an accident which could cause injury or death to the rider or others. 


» It has been determined that the cause of the defect is from variations in the production process of the preformed fuel hose at the supplier. To remedy this defect the replacement preformed fuel hose molding process by the supplier has been changed. 

» KTM has notified all registered owners of the above affected motorcycles by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized KTM Dealer for the replacement of their preformed fuel hose.

NOTE: 

This Technical Bulletin only affects certain VIN numbers! 

Affected customers were to receive a letter about the recall in December, 2012.

To verify if your motorcycle is affected under this campaign, please contact Five Star Cycle's Orange Level Service Center at 814-763-2453.